Please browse through some of the comments we have received from our customers below. You could win a bottle of Champagne in our prize draw by filling in this form and sending your feedback to us. We look forward to hearing from you!
Very helpful Sales team. Prepared to go out of their way to provide a great service. Many thanks to Anna for helping to make sure all went well with our last van hire..
My name is Terry from Norwich car hire and we now currently have a vehicle on hire with yourselves for a customer of ours who had a breakdown and needed a vehicle asap. I would just like to stress that the service I received from ‘Anna’ who works for yourselves was exceptional, efficient and was a great pleasure to have dealt with . A huge thank you for helping us with our dilemma and thank you to your company for the hire..
Just to let you know I hired a van from your company recently and I thought you would like to know that the staff and the service I received was first class, thank you..
I just wanted to say thank you for the great service we got from you and your colleagues when we hired the 9 seater Mercedes . We had a lovely time and the car was very comfortable for all of us. .
I moved abroad last year and used a Luton Box van from Berkshire Van Hire - the service was excellent so I kept their details. I then came back to the UK for the Christmas and New Year holidays and arranged a hire car to be delivered when I arrived at Heathrow Airport. The service received was outstanding!.
When hiring a car from Berkshire Van Hire, I found the website very easy to use - I was then called back and my booking was confirmed both by email and by a very helpful team member. Quality of vehicle was excellent as it was literally brand new. I will definately consider using Berkshire Van Hire in future for car or van rental..
All good information given and the vans were surprisingly clean and lots of different sizes for different needs... so all good here. Fantastic quality - I was given a van that had only 700 miles on the clock and was virtually new. I actually think that your pricing is so much better than all of the larger rental chains (and with the added value of a much better service). Berkshire Van Hire more than exceeded my expectations... the service was excellent with great communication and it's actually nice to speak to someone rather than have to deal with web page! .
I'm a regular customer at Berkshire Van Hire because the vehicles are always clean and service is always over and above other hire companies I've tried in Reading. Turnaround times and open hours are more convenient for me as well..
Berkshire Van Hire exceeded our expectations, they were very helpful and even suggested a less expensive and more suitable vehicle. .
We got the van we wanted at a great price. Delivery & Collection Service was fab too. Thank you. .
Great quality vehicle and excellent service. Thank you.
Just a quick email to say that I thought your service was excellent. The van was great, the price was good and the staff very helpful. I will certainly be recommending Berkshire Van Hire in the future, Kind Regards, Rob. .
I used the garage at Berkshire Van Hire to repair my car - amongst the huge vehicles they had there, they even found room for my little Vauxhall Agila :) Thank you S&T Coachworks.
We've had a bad experience in the past with vehicle rental and were worried when we recently moved as we really needed a Luton Box and nothing smaller. The help that we received was both impressive and reassuring. We got there at 8am to find our vehicle ready and they even had a drop-off service on Sunday..
Having a Van and Dropside off-road for at least 2 weeks could have really impacted my business, so I desperately needed 2 replacement vehicles as soon as possible. I was called shortly after completing an online web form and found out that BVH are also an accident repair centre with full livery, so used them to fix my van. I was able to save on my rental and also saved precious time as we took a one way delivery service and then just collected our own vehicle when ready. Great service, quick and easy to book/enquire online and they really helped me out. Thanks a lot to the guys at Berkshire Van Hire!.
I recently moved and needed a van for the weekend - I didn't realise there were so many to choose from. Someone called back from the Customer Care Team following my online enquiry and helped me to work out what I needed..
I needed to hire a van at short notice - it was great to be able to book online and someone called straight back. I must say I was totally impressed with the quality of vehicle and service recieved by Berkshire Van Hire!.
Great service and we got a brand new van too!! .