How do I reserve a vehicle?
Reservations can be booked through our secure website or you can contact us on our phone number during office hours (Mon-Fri 08.00 to 18.00, Sat 08.00 – 16.00, Sun 08:00-16:30) should you have any questions that relate to your required rental vehicle.
What are the driving licence requirements for renting a vehicle with you?
Every driver must present a valid driving licence that they have held for at least one year (often two years). Expired or provisional licences will not be accepted. We also need to check whether you have any endorsements or penalty points on your licence. This will not necessarily affect your ability to rent a vehicle with us. If you have more than three points it is recommended that you call our office we may need to get a clearance on you your endorsement form our insurance company.
Is it possible to cover more than one driver on hire vehicles?
Additional drivers can be added cost of £5.00 per day.
Can I drive a 7.5t truck on my car licence?
Yes, depending on when you passed your driving test. If you passed your test before 01/01/1997 and have category C1, you can drive 7.5t vehicles. If you passed after 01/01/1997 then the largest you can drive is a 3.5t.
What is the criteria required to be permitted to drive a 17 seater minibus?
You must be minimum 25 years of age and you must have a class D1 on your driving licence.
Do I need an Operator’s License to drive a truck?
All truck rentals for business use MUST have a valid operator’s licence. For personal use there is no need for an operator’s license.
What is included in my price?
Prices quoted are inclusive of VAT, insurance, breakdown cover and 250 miles per day, 1000 miles a week.
Can hire vehicles be returned out of hours?
Yes, but not recommended as you are responsible for the vehicle until it is checked in during office hours.
What time does a hire day run from/to?
A typical hire day is a 24hr period from 8am or as agreed and noted on your rental agreement. The vehicle can be collected the evening before the rental subject to availability.
Can our vehicles be used to travel into Europe?
Yes, we permit our vehicles to travel into all listed EU countries. Additional relevant charges will apply, please call our office for detail.
Do we supply one way vehicle rentals?
Do you deliver & collect to my location?
Yes, however there is a charge for this service. Please speak to our office for availability and charge.
Do I pay a deposit?
We charge a £300 deposit to cover incidentals such as parking tickets, speeding fines, fuel and damage costs. The deposit will be refunded after the vehicle hire is complete.
When I am ready to book a rental vehicle, what details will I need to provide?
We accept telephone and email bookings. When calling please ensure you have your driving license, national insurance number and vehicle requirement details to hand.
What is required on the day of collection?
Driving License photocard, DVLA code, recent proof of home address and your debit or credit for rental and deposit
Do we offer zero insurance excess on your hire vehicles?
No, we cannot offer zero excess but taking out collision damage waiver insurance to reduce the excess liability can reduce your insurance excess to £300.
Can I leave my car at your premises whilst I hire a vehicle?
Yes. Please note parking in our premises is dependant on avaialbility and any damage or theft is the responsibility of the hirer.
Where can I find the vehicle collection address?
Please note all vehicles are to be collected at 587, Basingstoke Road, Reading, Berkshire, RG2 0TA
Do hire vehicles need to be refuelled before collection/return?
Yes. We encourage our customers to re-fuel our rental vehicles to cover the fuel used before return.
Do you accept credit cards?
Yes, however we are unable to accept Amex cards.
Can I use your vehicle to take rubbish to Reading/Bracknell tip?
Yes you can, however they do have height and time restrictions in place. Please click on the relevant link below for more information.